## Wie man einen Arzttermin per Telefon in Deutschland vereinbart

Hello, my name is John Doe. Let’s talk about how to make an appointment with a doctor in Germany – specifically, over the phone. It can seem a little different than making an appointment in English-speaking countries, but it’s perfectly manageable.

First, you need to know some basic phrases. The most important one is:

“Ich möchte einen Termin vereinbaren.” (I would like to make an appointment.)

You’ll use this a lot!

When you call the practice (called a Praxis), you will usually speak to a receptionist, called a Gesundheitsfachkraft. They will ask you some questions. Don’t worry, they are very polite.

Here’s a typical conversation:

• You: “Guten Tag, Praxis Müller. Ich möchte einen Termin vereinbaren.” (Good day, Müller Practice. I would like to make an appointment.)

• Gesundheitsfachkraft: “Für welchen Arzt möchten Sie einen Termin?” (For which doctor would you like an appointment?)

• You: “Für Herrn Doktor Schmidt.” (For Dr. Schmidt.)

• Gesundheitsfachkraft: “Was ist der Grund für Ihren Besuch?” (What is the reason for your visit?)

• You: “Ich habe seit einer Woche Kopfschmerzen.” (I have had headaches for a week.)

• Gesundheitsfachkraft: “Welchen Tag und welche Uhrzeit passt Ihnen in den nächsten Tagen?” (Which day and time suits you in the coming days?)

• You: “Am Dienstag Nachmittag wäre mir recht.” (Tuesday afternoon would be fine for me.)

• Gesundheitsfachkraft: “Wir hätten am Dienstag um 14:00 Uhr einen Termin frei.” (We have a free appointment on Tuesday at 2:00 PM.)

• You: “Das passt mir gut. Vielen Dank!” (That suits me well. Thank you very much!)

• Gesundheitsfachkraft: “Sehr gut. Wir sehen uns.” (Very good. We’ll see you.)

You’ll often hear these other phrases:

• “Wann hätten wir Sie?” (When would you be available?)
• “Haben Sie eine bestimmte Uhrzeit im Sinn?” (Do you have a specific time in mind?)
• “Bitte nennen Sie mir Ihre Telefonnummer.” (Please give me your telephone number.)

Remember to be patient. Sometimes, there can be a wait on the phone, especially during peak hours. Also, be prepared to give your address and insurance details if requested – Krankenversicherung.

Scheduling an appointment is a common task in daily life. If you have a sudden illness or need a check-up, calling the Praxis is the first step. It’s a very efficient system, and you’ll quickly get used to it.

For example, Mary Carry called her doctor’s office because she felt unwell and needed to schedule an appointment. She followed these steps, and she was able to secure an appointment quickly.

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